Privacy Policy

Property Care Solutions

Last updated: [29 January 2026]

Property Care Solutions (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This policy explains how we collect and use information when you visit propertycaresolutions.uk or contact us.

Who We Are

Business name: Property Care Solutions
Website: https://propertycaresolutions.uk
Contact: support@propertycaresolutions.uk

We operate in the UK and comply with the UK GDPR and Data Protection Act 2018.

What Information We Collect

We may collect:

Name
Email address
Telephone number
Property address (for quotes or services)
Information you provide via forms, email, or phone
Basic website usage data (IP address, browser type, cookies)

How We Use Your Information

We use your data to:

Respond to enquiries and provide quotes
Carry out our services
Communicate about appointments or work
Improve our website and services
Meet legal and regulatory requirements

Lawful Basis

We process your data based on:

Your consent
Performance of a contract
Legal obligations
Legitimate business interests

Data Storage & Security

Your data is stored securely and only accessed by authorised persons. We take reasonable measures to protect it from unauthorised access or misuse.

How Long We Keep Data

Enquiries: up to 12 months
Customer and job records: up to 6 years (legal/accounting purposes)

Sharing Your Data

We do not sell your data. We may share it only when necessary with professional advisers or authorities where legally required.

Your Rights

You have the right to access, correct, delete, or restrict use of your data, withdraw consent, and complain to the Information Commissioner’s Office (ICO) at https://www.ico.org.uk.

Cookies

Our website may use cookies to improve user experience. You can manage cookies via your browser settings.

Contact

If you have questions about this policy or your data, contact:
Property Care Solutions
Email: support@propertycaresolutions.uk
Phone: 07858 989320 / 07806 817016